Frequently Asked Questions
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We recommend connecting with us before making any preliminary plans. Early planning allows us to save you both time and money by designing your holiday look from the very beginning of the season.
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Our 2025 installation season runs from October 1 through December 15.
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No. Pricing includes installation only (and décor, if you’ve added our personalized design and shopping service). In most cases, clients provide their own tree. If you’d like us to purchase a tree on your behalf, we can discuss available options during your consultation.
Frequently Asked Questions
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Frequently Asked Questions *
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While storage services are not currently available, we do offer rental options for our décor collections, depending on the scope of your contract.
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The process begins with a 30-minute virtual consultation. Project timelines vary depending on the scope and level of service selected, but we’ll outline all expectations clearly during our planning phase.
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Yes. A non-refundable deposit is required to secure your installation date. For residential clients, the amount varies based on project scope and will be discussed during your consultation. Décor costs for all clients are due at the time of the contract.

